Privacy Policy

Your privacy is of great concern to us at NewLife.

NewLife Privacy Policy

Introduction

Last Updated [December 4, 2019]

NewLife Memorial Plan Inc. values the privacy and security of the information being sent by its users. Through this privacy policy, we hope to give you a glimpse on how your data is being used, collected, and protected.


I. Data we collect

We collect your personal data when you access our website, when you inquire on the status of your policy and when you input data in our online forms. We may also collect some information about your computer or other devices used when you visit our website.

We collect information from you depending on the transaction/process/service you are requesting. For mere browsing of the website, we only collect data we feel necessary such as date and time of browsing, page/s browsed, and other statistical and technical data to further improve our services to you.

For transactions such as payment, application submission, policy status inquiry, and other similar services, we ask for your personal data such as your name, date of birth, marital status, sex, address, email address, cell phone number, contact number, and government issued ID.

II. How we collect data

We collect your personal data when you access our website, when you inquire on the status of your policy and when you input data in our online forms. We may also collect some information about your computer or other devices used when you visit our website.

We collect information from you depending on the transaction/process/service you are requesting. For mere browsing of the website, we only collect data we feel necessary such as date and time of browsing, page/s browsed, and other statistical and technical data to further improve our services to you.

For transactions such as payment, application submission, policy status inquiry, and other similar services, we ask for your personal data such as your email address, name, contact number, birthdate and policy number for verification purposes.

III. How we use the personal data

We collect, use, process, and store your personal data such as your name, date of birth, marital status, sex, address, email address, cell phone number, contact number, government issued ID, and policy number, (1) to verify your identity, (2) to evaluate and assess the application for pre-need and other pre-need related services, (3) for the delivery of the policy and other materials, (4) in assessing your interest in our products and services, (5) for customer research or satisfaction surveys; (6) for direct marketing; (7) for customer profiling; and (8) in compliance with applicable laws.

IV. How we protect the personal data

We maintain appropriate technical safeguards to ensure the security of your personal information or any information we collect through the website. Accordingly, we reserve the right to restrict or cancel access to the website without providing notice, especially if there is a reason to believe that your data may be at risk.

We encourage you, the customer, to also take steps in protecting your information:

  • Email. We will never ask you to update your information through email or through a web link provided by e-mail. We will not send you an email requesting confidential information. Should you receive a suspicious message that appears as if it may be coming from NewLife Memorial Plan, please contact us at help@newlifeph.com
  • Virus Protection. We are not responsible for any electronic virus or viruses that you may encounter. Hence, we encourage you to routinely scan your PC and removable devices using a reliable virus product to detect and remove any viruses. It is also good practice to regularly update your virus protection software. Undetected or unrepaired viruses corrupt and destroy your programs, files, and even your hardware. Additionally, you may unintentionally transmit the virus to other computers.


V. Third-party websites

Our system does not store any credit card data. Payments are coursed through PayMaya CheckOut, an online payment gateway that provides Credit/Debit Card payment platform, and DragonPay, a payment gateway that provides unbanked consumers a convenient option to transact which allows merchants, retailers, and organizations through a secure digital platform.

Click to learn more about PayMaya’s Terms of Use and Privacy Policy.

Click to learn more about Dragon Pay’s Terms of Use and Privacy Policy.


VI. Cookies

“Cookies“ are pieces of information that a website transfers to an individual’s hard drive for record-keeping purposes. Cookies allow the website to remember important information that will make your use of the site more convenient. “Web beacon“ is a small object or image that is embedded into a web page, application, or email and is used to track activity. They are also sometimes referred to as pixels and tags. Like most websites, McDonald’s Philippines uses cookies or web beacons and other similar technologies for a variety of purposes in order to improve your online experience.

For example, we track the total number of users of our online services on an anonymous aggregate basis. We may also employ cookies so that we remember you when you make a repeat use of our online services, to keep track of transactions or items in your shopping cart if you purchase merchandise online, or your preferred items or store locations, or to administer certain contests and promotions and to help customize your experience. We may associate Personal Data with a cookie file in those instances. Your browser and other choices may impact your experiences with online Services.

We may also collect the following information:

  • IP address;
  • Computer or mobile-device operating system and browser type;
  • Type of mobile device and settings;
  • UDID or MDID for your mobile device;
  • Advertising identifiers (for example, IDFAs and IPAs) or similar identifiers;
  • Referring website (a site that has led you to ours) or application;
  • Online activity on other websites, applications, or social media;
  • Communications to us or regarding us on social media; and
  • Activity related to how you use our online Services, such as the pages you visit on our sites or in our mobile apps.


Our online Services (and other services that we may later on develop) may collect information about the exact location of your mobile device or computer using geolocation and technology such as GPS, Wi-Fi, Bluetooth, or cell tower proximity. We may also collect information about you from other companies and organizations. We may also collect information that is publicly available.


Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of relevant Services.


VII. Amendments

You have the right to:

  1. Verify whether we hold any personal data about you and to request a copy of such data;
  2. Require us to correct any personal data relating to you which is inaccurate;
  3. Enquire about our policies and practices in relation to personal data; and
  4. Request the deletion of any personal data.

IX. Contact us

For any concerns regarding your data, please send them to:

NEWLIFE MEMORIAL PLAN INC.

Lot 8 Block 2 Phase II, GGBP I, Brgy. Buenavista II, PEZA, Gen. Trias, Cavite

+63 (46) 423-1846

help@newlifeph.com